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Union Jack

Beautiful home furnishings
made with pride
in Great Britain

Beautiful. Bespoke. British.

Our Carriage Information

Most of our products are made to order and so take a little time to be delivered. Smaller items (cushions, throws, floor cushions and lampshades) are usually delivered within 2-3 weeks and larger items (ottomans, footstools, and headboards) take a little longer 10-12 weeks.

Our FREE delivery on all products is to mainland UK addresses only but please note deliveries to Northern Ireland, offshore Islands and the following Scottish Highland postcodes incur an additional delivery charge IV, KW, PA, PH, P030-P041.

Northern Ireland – small items - £16.50
Northern Ireland – large items - £39.50
Highlands, Channel & offshore Islands – small items - £18.50
Highlands, Channel & offshore Islands - large items - £45.00

Your items will be carefully packed to ensure they arrive in perfect condition via our trusted courier, we will then contact you to confirm which day your items will be despatched and deliver the item  Monday to Friday between the hours of 8.00am and 5.30pm. It is possible to arrange a Saturday morning delivery but there is an additional charge of £55.00.

Please note delivery will be to your door and we do not remove the packaging. If you are not at home on the agreed delivery date your item will be returned to the warehouse. We will be able to arrange a re-delivery but this might incur an extra cost.

If you order more than one item they will be shipped together once everything is ready. I.e. the product with the longest time to completion will determine the estimated delivery date. If this is not acceptable please call us and we will split your shipment for a small charge.

Very occasionally, unavoidable factors can delay order. If this happens we will contract you and where appropriate will agree a revised delivery date with you. We will be trying to resolve the problem so we ask for your patience.

Please contact us on 01200 427744 or e-mail enquiries@greatbritishottoman.co.uk with any questions you may have.


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